Back to School Issue | RCM Connections
RCR Hub Logo
The RCR|HUB Newsletter

August 14, 2026
Backpacks are back on shoulders, and AI keeps finding new corners of the Revenue Cycle to reshape. In this Back to School edition of RCM Connections, we're digging into a question the whole RCM CommUnity is starting to ask: who actually owns AI's growing footprint inside Revenue Cycle operations?
In this issue:
• AI 101: Who Will Own Token Economics?
• Revenue Cycle Assessment 101: What Healthcare Organizations Should Know
• Shakers & Movers: AI Goes Back to School
 
AI 101: Who Will Own Token Economics?
A New Operational Responsibility Emerging Across Revenue Cycle

As AI expands across Revenue Cycle, understanding how it's consumed is becoming a new operational responsibility.
We're calling the emerging role the AI Utilization Analyst. What would you call it?
AI spend tells you what you paid. AI consumption data explains what actually happened - and Revenue Cycle may be one of the best-positioned disciplines in healthcare to make sense of the difference.
READ THE ARTICLE
 
Revenue Cycle Assessment 101: What Healthcare Organizations Should Know
Presented by C3 Revenue Cycle Solutions

Denials creeping up. Cash flow slowing. New technology or new leadership changing how work gets done. The signs that it's time to take a closer look at your Revenue Cycle are not always obvious, and by the time they are, opportunity has often already been lost.
Our newest learning video breaks down when a Revenue Cycle assessment makes sense, what a comprehensive review should evaluate, and why timing matters more than most organizations think.
 
Shakers & Movers: AI Goes Back to School
Leadership Moves, July 26 - August 10

This edition's list was built with a new AI agent research workflow - AI agents feeding AI agents to identify and narrow provider-side leadership moves announced over the past two weeks.
At the end of August, we're running it back with human-led AI research, our team involved at every step, then putting the two head-to-head. Who earns the better RCM CommUnity grade: Human-Led AI or AI Agent Research? Here's who made this edition's list:
Kim Holcomb
Promoted to Vice President, Revenue Cycle
Southeast Georgia Health System | Brunswick, GA
Previously Director of Patient Financial Services
Kevin Kilday
Named Chief Financial Officer
UNC Health Rockingham & UNC Health Chatham | North Carolina
Jordan Fulkerson
Appointed Chief Financial Officer
HCA Florida Memorial Hospital | Jacksonville, FL
Previously CFO, HCA Florida Citrus Hospital
Ashlee Hafford
Named Assistant Chief Financial Officer
Saint Francis Hospital | Memphis, TN
Christopher Cullom
Appointed Chief Operating Officer
Carilion Clinic | Roanoke, VA
John Forester
Appointed President & CEO
WVU Medicine St. Joseph's Hospital | Buckhannon, WV
Shiloh Erven
Appointed Chief Executive Officer
Morrow County Health District | Heppner, OR
Samuel "Sam" Boadi
Named Chief Executive Officer
HCA Florida South Tampa Hospital & HCA Florida West Tampa Hospital | Tampa, FL
Previously COO, HCA Florida Oak Hill Hospital
Jonathan Billings
Named President & CEO
Northwestern Medical Center | St. Albans, VT
Previously Interim CEO and COO
 
Back to School season is a good reminder that this field never stops teaching us something new - whether it's a fresh leadership move, a smarter way to run an assessment, or a hard question about how AI is actually being used. The Revenue Cycle CommUnity keeps showing up to figure it out together.
Thank you for being part of this CommUnity. Stay curious. Keep connecting. Keep growing.
And as always, We Will See You Online.
 
- J
RCR|HUB
{{company_address|538 Canal Street, #324, New Smyrna Beach, Fl 32168}}

Copyright 2023-2026 Revenue Cycle Resources. All Rights Reserved.
Previous

Revenue Cycle Management Trends: AdventHealth, AI & Industry Leaders
Next

It Starts With Access-From the First Patient Interaction Through the Revenue Cycle