AI Privacy Policy – Revenue Cycle Resources (RCR|HUB)
Revenue Cycle Resources – RCR|HUB ("RCR|HUB," "we," "us," or "our") is committed to protecting privacy, maintaining transparency, and safeguarding information entrusted to us.
This AI Privacy Policy explains how information may be collected, processed, stored, and utilized when interacting with RCR|HUB and its AI-assisted technologies.
U.S.-Based Platform
RCR|HUB is designed primarily for healthcare organizations, Revenue Cycle professionals, Business Partners, and healthcare stakeholders located within the United States.
Our services, content, business operations, and technology infrastructure are intended to support the U.S. healthcare Revenue Cycle CommUnity.
Individuals accessing the Platform from outside the United States acknowledge that information submitted through the Platform may be processed, transferred, and stored within the United States, where privacy laws may differ from those in other jurisdictions.
Information We Collect
Depending on how users interact with RCR|HUB, we may collect information including:
- Name
- Company name
- Business email address
- Professional title
- Website information
- Submitted directory listings
- Voluntarily submitted content
- Analytics and website usage information
- Platform interaction data
Information is collected only to support Platform operations, user engagement, directory services, content delivery, and related business activities.
How AI May Process Information
RCR|HUB may utilize AI-assisted technologies to improve operational efficiency and enhance the user experience.
Information may be processed by AI-assisted systems for purposes including:
- Content organization
- Search improvement
- Directory enhancement
- Internal research
- Customer service support
- Operational efficiency
- Content summarization
- Knowledge management
AI technologies are intended to support platform functionality and administrative processes and are not used to make automated decisions that produce legal or similarly significant effects on users.
Categories of AI and Technology Vendors
To support platform operations, RCR|HUB may utilize third-party AI and technology providers within several categories.
| Category | Purpose |
|---|---|
| Large Language Model (LLM) and Generative AI Providers | Content drafting, summarization, research assistance, and AI-powered support functions |
| Web Search and Analytics Platforms | Website analytics, performance monitoring, traffic analysis, and usage measurement |
| Content Management and Hosting Providers | Platform hosting, content delivery, storage, and infrastructure support |
| Customer Support Technologies | User communications, chatbot support, and inquiry management |
Where information is shared with such providers, RCR|HUB limits sharing to what is operationally necessary and requires compliance with applicable contractual obligations and data processing requirements.
RCR|HUB does not maintain a requirement to publicly disclose a specific vendor list within this Policy but may provide additional information upon reasonable request.
Personal Information and Healthcare Data
RCR|HUB does not knowingly submit protected health information (PHI), patient records, medical records, or other sensitive healthcare information into publicly available AI systems.
Users should not submit:
- Protected Health Information (PHI)
- Patient records
- Medical records
- Personally identifiable patient information
- Confidential healthcare information
Public website forms, contact forms, directory submissions, and communication channels are not intended for the transmission of patient information or regulated healthcare records.
Data Protection and Security
RCR|HUB employs administrative, technical, and organizational safeguards designed to protect information submitted through the Platform.
Security measures may include:
- Encryption in transit using TLS technologies
- Access controls limiting internal access to authorized personnel
- Vendor agreements containing data protection commitments
- Reasonable security monitoring and operational safeguards
- System access management and authentication controls
Despite these measures, no internet-based system can guarantee absolute security.
RCR|HUB cannot guarantee that unauthorized access, disclosure, interception, alteration, or loss of information will never occur.
California Privacy Rights (CCPA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and related privacy laws.
These rights may include:
- The right to know what personal information is collected
- The right to request access to collected information
- The right to request deletion of certain personal information
- The right to opt out of certain information sharing activities
- The right to non-discrimination for exercising privacy rights
RCR|HUB does not sell personal information for monetary consideration.
Questions regarding California privacy rights may be submitted through the contact information available on the Platform.
Third-Party AI Providers
RCR|HUB may utilize third-party AI technologies to support platform operations and improve user experiences.
These providers may include:
- AI platforms
- Search technologies
- Content processing tools
- Analytics systems
- Customer service technologies
Information shared with these providers is limited to operationally necessary purposes and remains subject to applicable provider privacy policies, data processing agreements, and terms of service.
Information Usage Summary
| Information Type | Primary Purpose |
|---|---|
| Contact Information | Communication and account management |
| Directory Listings | Platform visibility and search functionality |
| Website Analytics | Performance measurement and platform improvements |
| User Interactions | Customer support and service optimization |
| AI Processing Data | Content organization and operational efficiency |
Governing Law
This AI Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Florida and applicable federal laws of the United States.
Any disputes arising under this Policy shall be subject to the jurisdiction of the appropriate courts located within the State of Florida.
Changes to This Policy
RCR|HUB may update this AI Privacy Policy periodically to reflect operational, legal, technological, or regulatory changes.
Material updates will be reflected by revising the "Last Updated" date displayed on this page.
Continued use of the Platform after revised policies are posted constitutes acceptance of the updated Policy.
Contact Information
| Organization | Information |
|---|---|
| Business Name | Revenue Cycle Resources – RCR|HUB |
| Website | https://rcrhub.com/ |
| Address | 538 Canal St, New Smyrna Beach, FL 32168, United States |
| Phone | +1 407-421-4940 |
Official Statement
RCR|HUB is committed to responsible use of artificial intelligence technologies and appropriate stewardship of information submitted through the Platform.
This Policy is intended to provide transparency regarding how information may be collected, processed, protected, and utilized in connection with AI-assisted services and platform operations.