November Leadership Update

Dec 3

Shakers & Movers 12.3.25

Curated by the RCR|HUB Editorial Team

November Leadership Update

November brought several key leadership changes across the Revenue Cycle CommUnity, with experienced operators stepping into roles that shape access, integrity, and mid-cycle performance heading into 2026. These shifts reflect what many teams nationwide are seeing: rising denial pressure, tighter payer scrutiny, and accelerated adoption of automation, AI, and front-end precision.

Each month, RCR|HUB’s Shakers & Movers highlights where expertise is going and why these transitions matter for hospitals, health systems, and ambulatory networks. November’s slate aligns closely with 2025–2026 priorities: strengthening Patient Access to prevent denials, expanding Revenue Integrity to protect yield, and elevating mid-cycle leadership to unify documentation, coding, and compliance.

Revenue Cycle & Operations Leadership Moves

Kimberly Scaccia – TriHealth

A respected Senior Revenue Cycle Leader and Optimization Strategist, Kimberly continues to influence how organizations improve operational performance, mirroring the national focus on tightening front-end and mid-cycle processes before claims reach payers.

Dalilia Coney-McCann – AdventHealth, West Florida Division
Now serving as Director of Revenue Integrity, Dalilia brings deep expertise across operations, integrity oversight, and change management.

Eric Hamscher – Johns Hopkins Medicine
Eric steps into the role of Senior Director of Strategic Projects, Office of the Dean and CEO, supporting enterprise alignment across strategy, digital operations, and financial performance, an area where academic systems continue to expand.

Jigar Doshi – Westchester Medical Center Health Network
Now Patient Access Manager, Jigar leads scheduling, registration, and financial clearance.

Christine Lynch, CPC – Northwestern Medicine
Christine’s new role as Revenue Integrity Analyst supports compliance, audit readiness, and financial accuracy.

Robin Lewis, MBA – LifeBridge Health
As Director of Operations, Robin oversees functions that bridge business operations and clinical oversight, an increasingly important connection for improving throughput and revenue performance.

Ismet Sharich – Loyola Medicine
Ismet becomes Regional Director of Patient Access Services, supporting multi-facility operations.

Viola Hill, CPC, CMAA – Northwell Health
Viola steps into her new role as Epic Grand Central Patient Access Consultant

Travis Irish – RestorixHealth
As Regional Revenue Cycle Director, Travis supports multi-site RCM performance and standardization.

C-Suite & Executive Announcements

Matthew Zuino – Baptist Health, Jacksonville
Selected as the next President & CEO, effective January 17, 2026.

Julie Manas – CommonSpirit Health, Northwest Region
Appointed Region President, effective January 2.

Howard Kung, CPA, MBA, FHFMA, FACHE – Stanford Health Care
Howard becomes Vice President, Mid-Revenue Cycle.

Dennis Sutterfield – Penn State Health
Now Senior Vice President and Chief Information Officer

Tarek Salaway – OHSU Health
Appointed Executive Vice President & CEO, effective December 15.

Dr. Bridget Burshears – Owensboro Health
Named Chief Medical Informatics Officer.

Thea Burke, DNP, RN, NE-BC – Good Shepherd Rehabilitation Network
Now Senior Vice President and Chief Nursing Officer.

Jessica Baird-Wertman – AdventHealth
Steps into the role of Chief Executive Officer, Primary Care Network, supporting ambulatory alignment, access optimization, and referral pathways at scale.

Alan Muster, MD, MBA, MHA – El Camino Health
Appointed President of the El Camino Health Medical Network, effective November 17.

Why These Moves Matter

Revenue Integrity is rising to the top of 2026 priorities, with organizations investing in analytics, continuous monitoring, and payer-aligned oversight to protect margins (Revco; NAHRI).
Patient Access leadership remains in high demand, driven by the need for accurate registration, real-time authorization, and consumer-centered engagement (FusionCX; NAHRI).
Mid-Revenue Cycle oversight continues expanding, unifying CDI, coding, integrity, and automation to close gaps before claims reach payers (R1 Resource Library; NAHRI).
C-Suite transitions signal a deeper enterprise shift toward digital operations and cross-functional alignment, placing RCM performance firmly on the strategic agenda (BM Healthcare Tech; FusionCX).

Additional References for this article:

FusionCX

Why 2025 Is a Turning Point for Healthcare RCM (and What Leaders Must Do Now)
https://www.fusioncx.com/blog/healthcare/revenue-cycle-management/why-2025-is-a-turning-point-for-healthcare-rcm-and-what-leaders-must-do-now

Revco Solutions

RCM Health Check: What to Expect in 2026
https://revcosolutions.com/rcm-health-check-and-what-to-expect-in-2026

NAHRI – National Association of Healthcare Revenue Integrity

Top Six Trends in Healthcare Revenue Cycle
https://nahri.org/resources/top-six-trends-healthcare-revenue-cycle

R1 RCM Resource Library

Future-Proof Your Revenue Cycle: New Insights for Healthcare Leaders
https://www.r1rcm.com/resource-library/future-proof-your-revenue-cycle-new-insights-for-healthcare-leaders

BM Healthcare Tech

Fall Revenue Cycle Management Congress Recap
https://bmhealthcaretech.com/events/fall-revenue-cycle-management-congress

Charles Aris