Did Santa Bring Your RCM Team a Softphone for Christmas?

Stop giving out your cell number to patients and payers. A softphone gives your Revenue Cycle team a professional direct line that works from anywhere, protects staff privacy, and still looks like a normal business phone number in email signatures (think Softphone 867-5309). It is a small technology shift that can make a big difference in how your RCM operation handles calls, measures performance, and supports remote work.​

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