Shakers & Movers — December Leadership Moves Across Revenue Cycle
As we inch toward 2026, we thought we would post our last 2025 edition of RCM Shakers & Movers a few days early to highlight leadership movement across our Revenue Cycle CommUnity, reflecting ongoing expansion of scope, accountability, and cross-functional collaboration across hospitals, health systems, physician enterprises, cancer centers, and specialty organizations nationwide. This month’s transitions span enterprise leadership, managed care strategy, consumer-focused Revenue Cycle operations, clinical revenue integration, and performance-driven operations roles, reinforcing the continued importance of experienced Revenue Cycle leadership as organizations prepare for 2026.
Below is this month’s list of leaders who stepped into new roles, advanced into broader responsibilities, or were selected to guide critical areas of financial performance, patient access, managed care, and operational execution.
Executive & System Leadership Transitions
Robert Boos — VP, Chief Revenue Officer — Centra Health
Mary Beth Remorenko — Senior Vice President, Revenue Cycle — Beth Israel Lahey Health
Christa Lilley — Senior Vice President, Revenue Cycle Management — ARC Health
Michael Haney — Associate Chief Revenue Cycle Officer — Medical University of South Carolina
Karen Engler — Vice President, Managed Care & Payor Relations — Akumin
Tiffany M. Anderson, MBA, CRCR — Vice President, Revenue Cycle — Summa Health
Arun Arora, MAFM — VP Finance / CFO, Eastern Iowa Region — MercyOne
Katie LeBlanc — Senior Vice President & Chief Revenue Officer — Banner Health
Debra Jaeger, MSN — Chief Revenue Officer — Mount Sinai Health System
Jean Bryll — Senior Vice President & Chief Revenue Cycle Officer — RWJBarnabas Health
Donna Fortson — Senior Vice President & Chief Revenue Officer — WellSpan Health
Lana Vulicevic — Vice President, Revenue Cycle Consumer Operations — AdventHealth
Sarah Ginnetti — Chief Revenue Cycle Officer & Vice President, Clinical Revenue Cycle — UConn Health
Edith Ballard, DHI — Vice President, Revenue Cycle — Roswell Park Comprehensive Cancer Center
Perry Sham — Chief Financial Officer — Niagara Falls Memorial Medical Center
Senior Directors, Directors & Operational Leadership
Josephine Norman — Senior Director, Revenue Cycle — Cardiovascular Associates of America (CVAUSA)
Michelle Dietterick — Director, Quality Transformation — Cone Health
Kathryn Flores — Manager, Patient Financial Services — NorthBay Health
Evan Zaslow — Chief Managed Care Officer — City of Hope
Timothy Norton — VP & Chief Legal, Risk & Government Relations Officer — Augusta Health
Jennifer Harless — Senior Director, Revenue Cycle — BayCove Human Services
Trish Jones — Senior Operations Manager — Akron Children’s
Michael Gallimore, MBA, FHFMA — Director of Finance — Texas Children’s Hospital — North Austin
Brian Cruddas — Associate Administrator — Mayo Clinic
Cristina Cervantes — Revenue Cycle Strategy Partner — City of Hope
Marjorie Clark — AVP, Back‑End Revenue Cycle — Ascension
Tori Taylor — Program Director, Physician Compensation — CentraCare
George Stephenson III, PMP — Manager, Supply Chain Improvement — Sutter Health
Richelle Ailene Klingenburg — Coding Manager — Children’s Wisconsin
Shelly Thompson, MSN, RN — Senior Director, Clinical Revenue Cycle & Revenue Integrity — Sentara Health
Tracey Barker — RCS Director — Indiana University Health
Crystal Tompkins — PB Coding Audit Supervisor — Northeast Georgia Health System
Jonathon Robinson — Billing Reimbursement Specialist II — NeoGenomics Laboratories
How December 2025 Compares to December 2023–2024
RCR|HUB began formally tracking Shakers & Movers activity in April 2023, giving our RCM CommUnity a multi‑year view of leadership mobility across the Revenue Cycle. The December 2023 report included over 50 leadership moves, primarily concentrated in:
Director, Senior Director, and Manager‑level roles
Revenue Integrity, Patient Access, Financial Operations, and mid‑Revenue Cycle leadership
A mix of hospital, specialty care, dental, behavioral health, and ambulatory organizations
Most transitions reflected role specialization and operational depth, teams strengthening leadership across core functions such as billing operations, appeals, analytics, performance oversight, and site‑level or regional operations.
December 2024
December 2024 recorded 31 leadership moves, with activity still weighted toward:
Director and Senior Director roles
Operational and functional leadership positions
Some expansion into VP‑level scope
Compared to 2023, the movement trended slightly more consolidated but remained largely grounded in operational leadership layers.
December 2025
This December, RCR|HUB recorded 34 leadership transitions, with a noticeable shift in mix:
Higher concentration of VP, SVP, CRO, and system‑level leadership roles
Increasing alignment between Revenue Cycle, managed care, finance, legal, and clinical revenue
Fewer purely lateral moves and more roles reflecting expanded scope and enterprise accountability
The trend over three years is clear: Revenue Cycle leadership continues to move upward in responsibility, breadth, and strategic influence, even as operational and director‑level roles remain foundational to performance.
What December Signals as We Head Into 2026
This month’s transitions continue the direction seen since 2023:
Expansion of enterprise‑level and multi‑facility Revenue Cycle leadership
Stronger emphasis on payer strategy, revenue integrity, and financial alignment
Growing integration between clinical operations and revenue performance
Increasing investment in consumer experience and patient financial navigation leadership
Continued strengthening of operational, analytics, quality, and delivery roles
The movement across our CommUnity reflects organizations preparing for 2026, with leaders who can guide strategically, automate, improve performance, align the workforce, and collaborate with payers across the enterprise.
Celebrating our RCM CommUnity
To everyone represented in this month’s Shakers & Movers list—Congratulations from all of us at RCR|HUB. Your leadership, dedication, and commitment continue to move the Revenue Cycle forward.
If you or someone on your team has recently stepped into a new role or promotion, RCR|HUB invites you to share it for recognition in a future edition of Shakers & Movers.
We look forward to seeing what 2026 has in store for us! Until then- Happy New Year.