November 9, 2026
By Jena Eggert
Founder & CEO, RCR|HUB | Editor-in-Chief, RCM Connections
Welcome to the November 9, 2026 edition of RCR|HUB's Shakers & Movers! This edition recognizes 49 healthcare professionals whose reported career moves reflect the leadership and expertise shaping Revenue Cycle Management across the US.
Healthcare Revenue Cycle Management continues to advance, creating new opportunities for professionals across hospitals, health systems, physician practices, and other healthcare organizations.
This edition recognizes career announcements reported during October and early November 2026.
Whether leading Revenue Cycle transformation, improving patient access, strengthening financial performance, or advancing revenue integrity, these individuals represent the experience and leadership that keep healthcare moving.
Revenue Cycle Leadership & Operations
Congratulations to these professionals taking on new responsibilities across Revenue Cycle Management and operations.
Josephine Norman, MHA — Vice President of Revenue Cycle Management, Cardiovascular Associates of America (CVAUSA)
Karen Reyer, CPB — Director, Revenue Cycle, Brattleboro Memorial Hospital
Mike Goldstein, MLD, MBA — Senior Director, Revenue Cycle, DaVita Kidney Care
Sommer Bockerstette — Vice President, Revenue Cycle, St. Elizabeth Healthcare
Christina Beshaw — Director, Revenue Cycle, Cook Inlet Tribal Council
Joe Holmbo — Director, Revenue Cycle Integrations, Radiology Partners
Taylor Gwinn, MHA, CRCR — Director of Revenue Cycle, Marshall Health Network
Nicole Finkle, MBA — Executive Director of Revenue Cycle Operations, Cardiovascular Associates of America (CVAUSA)
Betsy Freese — Senior Director, Revenue Cycle Patient Accounts, The Ohio State University Wexner Medical Center
Carla Ballou, MBA — Director, Revenue Cycle, Children's Hospital Medical Group
Pui Fung Tsang — Senior Revenue Cycle Manager, NYU Langone Health
Sonia Restrepo — Director of Revenue Cycle, Northwell Health
Lisa Morella, MBA — Senior Director, Revenue Cycle Performance & Transformation, Boston Children's Hospital
Michael "Teddy" Bean — Senior Director of RCM, DECA Dental Group
Cheryl Sandomir — Senior Vice President, Revenue Cycle Operations, Professional Physical Therapy
William Gress — Director, RCM Process Improvement & Analytics, Cottage Health
Sarah McDaniel — Director of RCM, Superior Health Holdings
Sandra Slayden, CPC — Director of RCM, As You Are
Felix Segre, BSN, CPC — Director, Revenue Cycle Optimization and Innovation, Hartford HealthCare
Ryan Palmer — Vice President, Revenue Cycle Operations, Archbold
Jonathan Schafer — Director, Revenue Cycle, Howard University Faculty Practice Plan
Healthcare Financial & Executive Leadership
Financial leadership plays an essential role in supporting healthcare operations, organizational sustainability, and Revenue Cycle performance.
Andrew Bigler — Chief Financial Officer, OrthoArizona
Steve Tumbarello — Chief Financial Officer, U.S. Renal Care
James Smith — Permanent Chief Financial Officer, Summit Healthcare
Steven Ivy — Regional Hospital Chief Financial Officer, BayCare Health System
Samantha Bingman — Chief Financial Officer, Baylor Scott & White Health
Maria Shinn Bouck — Chief Revenue Officer, Eye Health America
Courtney Garrett, CPA — CFO, Southshore Community Hospitals & Bayou Region, Ochsner Health
Basil S. — Northern California Service Area Chief Financial Officer, Providence
Patient Access, Billing & Reimbursement
From the first patient interaction through final reimbursement, these professionals help healthcare organizations manage important components of the Revenue Cycle.
Lindsey Giles — Director of Front End Revenue Cycle, Southeast Georgia Health System
Sandra Cabral — Director of Hospital & Professional Billing & Follow-Up, Mass General Brigham
Ricardo Reyes — Patient Access System Director, Rush University Medical Center
Emma M. — Director of Patient Access Optimization and Implementation, Intuitive Health
Melissa Moncrief, BA — Manager, Patient Financial Services (Hospital Billing), UF Health
Katie Wisnousky, MBA — Single Billing Office Director, UnityPoint Health
Sarah Kirchner — AVP, Access Design & Transformation, Nemours Children's Health
Heather Hickman — Director of Reimbursement, OrthoArkansas
Lory Ann D — Director of Revenue Operations, Overstory Health
Eleonora Krayzel, CPC, CPMA, RCMS, CPB — Billing Supervisor, NYU Langone Health
Marc Proto, MBA — Director of Reimbursement & Budgeting, Signature Healthcare
Tyler Sisco — Director of Reimbursement, CoxHealth
Revenue Integrity, Coding, HIM & Education
Accurate coding, strong revenue integrity practices, and effective health information management are essential to healthcare financial performance.
Congratulations to these professionals advancing their careers in these important areas.
Erika Montañez — Regional Manager, Westchester Medical Center Health Network
Jackie Blankenship — Vice President of Quality & Compliance, Billing & Coding, Your Health
Jamie Bangs — Director, Revenue Integrity & Health Information Operations, Cottage Health
Stacie Doyle — Director, Revenue Integrity & Payer Strategy, St. Tammany Health System
Christina Sullivan, MHA — Director, Clinical Research & RCM, Retina Specialists of Mississippi
Holly Aguilar — Coding Director, WellStreet Urgent Care
Brandt Matchett, MHIM — HIM Director, Harris Health
Hannah Shuyler, RHIT, CCS-P — Coding Educator, USF Tampa General Physicians
Grateful for the People in Revenue Cycle Management
As Thanksgiving approaches, we're reminded that behind every successful healthcare organization are professionals whose dedication, leadership, and expertise help keep operations moving.
Revenue Cycle Management is about more than technology, processes, and financial performance. It's about people.
People who lead teams. People who solve problems. People who improve the patient financial experience. And people who continually find ways to make healthcare work better.
To all our November Shakers & Movers, congratulations on your accomplishments and new opportunities!
We're grateful to have you as part of our growing Revenue Cycle CommUnity.
Have a Career Move to Share?
RCR|HUB's Shakers & Movers celebrates healthcare Provider professionals advancing their careers across Revenue Cycle Management, patient access, healthcare finance, billing, coding, reimbursement, and revenue integrity.
Know someone who deserves recognition?
Visit RCR|HUB to explore more Revenue Cycle news, resources, and industry connections.
Here's to the people moving our Revenue Cycle CommUnity forward!
About the Author
Jena Eggert is the Founder and CEO of RCR|HUB and Editor-in-Chief of RCM Connections. Through RCR|HUB, she and the team at The HUB support the U.S. healthcare Revenue Cycle CommUnity by connecting Providers and Business Partners with specialized industry resources, education, and information.
Editorial Note
RCR|HUB Shakers & Movers is compiled from publicly shared professional career announcements. Titles and organizations reflect information available at the time of preparation. Announcements may include appointments made or reported in previous weeks. Inclusion does not imply endorsement or affiliation with RCR|HUB.
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