RFPs for Revenue Cycle Management, Unlocked
Why We Took the Lead for the RCM CommUnity
On May 24, 2024, I sent an email to a group of trusted friends and RCM professionals titled: “RFP, it’s for me!” We didn’t have a platform yet, just an idea, and a belief that the Revenue Cycle Management industry deserved better when it came to Requests for Proposals.
The message went out to people who know the struggle all too well: Alicia Hanson, Kevin Sleeper, Keith Eggert, Elliot Melement, Tom Henderson, Bill Eikost, Josh Robinson, Jason Thomas, and Bobby Rumer. Each of them had spent years navigating broken RFP workflows. We invited them to be part of a beta team that would help guide a new kind of solution, a centralized, digital-first RFP system designed specifically for RCM.
With support from Alicia and Kevin, and in partnership with developers Alfredo Ramirez and Nicholas Lopez of Prosal, we kicked off a series of strategic meetings. We covered it all: the inefficiencies, the tech potential, and how other industries had already digitized the RFP experience. For a brief moment, we believed we were building something that would change everything.
But in November 2024, Prosal announced it would cease operations by the end of the year.
And yet, the requests didn’t stop.
Even after the app shut down, our team kept receiving texts, calls, and messages:
“There has to be a better way.”
That was the moment we knew: this wasn’t just a good idea, it was a necessary one.
Why RCR|HUB Stepped Forward for RFPs
As a CMO, I remember how endless RFPs were. By 2016, I wasn’t just helping clients respond to RFPs I was helping them survive them.
We’d sit down with massive packets titled “RFP Questions and Qualifications” or “Company Profile & Overview.” By page 3, your eyes blurred. By page 21, your will to live dulled. And then came the attachments:
Epic client history
Disaster recovery plan
Early out and bad debt call scripts
Sample reports: Acknowledgement, Batch Track, Close & Return
It was exhausting, repetitive, and broken. And yet we kept doing it.
In 2019, Mike Simms, a longtime friend and RCM colleague, offered to help write a workflow to improve the process. Even then, we knew it had to be simplified.
We just didn’t have the infrastructure.
The Turning Point
Since then, countless RFPs and templates have landed in our inboxes. Each slightly different. Each demanding hours of unnecessary labor. Still no aggregator. Still no tool built for RCM.
Then, in April 2024, Colt Briner sent me a message:
“I still have to believe there's a business case here. EVERY vendor has been asking for an aggregator forever."
He’s right. And it was time.
That’s why our team moved forward with a new RCR|HUB feature, a centralized, real-time, curated list of revenue cycle RFPs.
It’s not fancy. It’s not full of fluff.
It’s a working list. Built by hand. Updated daily. Created for the CommUnity we serve.
RFP Access Is Coming to RCR|HUB
At RCR|HUB, we’re always listening to the needs of our CommUnity. One request has come up repeatedly from our business partners:
“Can you help us find healthcare RFPs?”
We’re excited to share that the answer is now: Yes.
We’re launching a members-only area featuring a real-time, curated list of revenue cycle RFPs built to streamline discovery and strengthen connections across the RCM space.
A Note of Gratitude to Our Provider Partners
While the RFP List was born out of business partner requests, it could never have taken shape without the insight and generosity of several provider leaders who stepped up to offer their experience.
In July 2024, we reached out to a trusted group of RCM professionals, leaders who were deeply familiar with RFP processes from the provider side. These individuals took time from their busy schedules to engage in thoughtful conversations about what works, what doesn’t, and what the ideal future could look like for vendor engagement.
Their perspectives helped shape what this platform has become.
With sincere appreciation:
Christy Pehanich, Geisinger
Amy Assenmacher, Corewell Health
Matthew Stojakovich, University of Miami Health System
Dawn Castro, Surgery Partners
Harold Mueller, BJC HealthCare
Chris Johnson, Atrium Health
Stephen Burr, CHRISTUS Health
Note: Some of these individuals may have since transitioned into new roles or organizations, but their input remains foundational.
Why RFPs in Healthcare Matters
RFPs are how healthcare organizations initiate partnerships, whether for coding audits, billing technology, denial management, or vendor evaluations. But these opportunities are often:
Buried in hard-to-find portals
Scattered across dozens of procurement sites
Missing entirely from public view
We took on the challenge of pulling it all together.
Our research team verifies and updates the list daily. We’re currently tracking over 700 hospitals, and the number is growing weekly.
What Business Partners Will See
Each listing includes:
Health System Name
Primary Website
RFP / Supply Chain URL
RFP Page Exists? (Yes/No)
Manual Notes (Hospital Type, State, Rankings, and more)
This is a working, real-time list continuously refined by our team and strengthened by CommUnity feedback.
How Providers Benefit Too
This initiative isn’t just for business partners.
Providers and supply chain teams are encouraged to share their RFP portals and vendor registration links to build a better-aligned, easier procurement process.
Who Gets Access
Business Partners:
Access via monthly membership
$99/month for unlimited access to the live, curated database
Providers:
Access is free
Upload RFP links and streamline vendor discovery
Why The HUB Matters
RCR|HUB is a living resource where providers and business partners connect more easily and meaningfully.
The new RFP List expands this mission.
To make the most of it, business partners should:
Ensure your company is listed in all relevant categories (95+ revenue cycle categories)
Complete your business profile (logo, description, contact, service focus)
Meet HERB
HERB is the first AI designed to help providers navigate healthcare revenue cycle resources faster.
HERB is learning:
What providers search for
What business partners offer
How to match solutions to problems
Soon: how to help users find and interact with RFPs
The more HERB knows, the better he serves. That’s why your participation and profile accuracy matter.
This Is Bigger Than a List
This RFP membership page isn’t just a product, it’s personal. It reflects:
A vision brought to life by a committed team
Support from an engaged CommUnity
A legacy built on kindness and connection
It’s a thank-you. A legacy. A promise to keep building tools that serve the CommUnity.
With gratitude,
Jena Eggert
On behalf of the RCR|HUB team