RPA (Robotic Process Automation) uses software bots to automate repetitive administrative tasks within the revenue cycle, helping improve efficiency, accuracy, and speed in billing and claims workflows.

Bots can extract data from claims forms, validate key fields, and submit claims electronically, reducing errors and speeding up reimbursements.

Yes, RPA can access payer portals to verify a patient’s insurance coverage, extract necessary data, and update internal systems automatically.

RPA can create and send invoices, post payments to patient accounts, reconcile payments, and generate billing reports, all with minimal human intervention.

Bots can identify denial trends, trigger follow-up actions, and even automate patient collections workflows like sending reminders and letters.

Yes, by eliminating manual entry and ensuring consistent workflows, RPA helps reduce errors, maintain accurate records, and stay aligned with regulatory standards.

While RPA excels at handling structured, rules-based tasks, it’s not designed for complex decision-making or tasks that require clinical judgment or nuanced reasoning.